Father receiving kiss and hug from young child

FAQs

How do I re-order my medical food (formula), low-protein modified food, or request a metabolic medication prescription refill?

You can re-order your formula or request a medication refill by calling the main line for the Emory Clinic – Department of Human Genetics at (404) 778-8570, and choosing Option 2.


Who should I contact if I need help working with my insurance company related to medical foods?

If you are looking for assistance with insurance navigation, please contact Tammy Scott at the Emory Department of Human Genetics at (404) 778-8497.


How can I make a clinic appointment?

To schedule an appointment with a metabolic geneticist or metabolic dietitian for a nutrition-only visit, please call (404) 778-8570, Option 1.


How do I get to the Clinic?

The address for the clinic is 1365 Clifton Road, Building B, Suite 2200, Atlanta, GA 30322.

Directions »


I would like for my child’s school to be able to serve him/her low-protein foods through the cafeteria line. Where do I begin?

Cambrooke Therapeutics offers a School Lunch Program and Food Services Guide to help you get started.

View/Download PDF »

In March 2017, Cambrooke Therapeutics put on a webinar to educate Georgia families on their school lunch program. This 45-minute webinar explains how to get started with the school lunch program, and provides information, tools and resources to help your child “Join the Lunch Line.”

Access Webinar »


When should I do my filter papers?

Filter papers should be done first thing on Sunday morning (fasting) or 2-3 hours post-feed. They should be mailed on Monday. The lab processes filter papers on Thursdays. Results and any needed diet changes should be expected on Fridays.


Do I have to submit a diet record with my filter papers?

Yes, three-day diet records should be submitted with filter papers and at clinic visits. If you cannot do a three-day diet record, please at least submit a 24-hour recall.


What should I do in case of a medical emergency?

In the case of a medical emergency, please call 911 or page the geneticist on call at (404) 686-5500, PIC# 50263.


What should I do in case of a nutrition-related emergency?

In the case of a nutrition-related emergency, please page the dietitian on call at (404) 686-5500, PIC# 14097.